Tuesday, June 29, 2010

My doubt has clear!

Few days ago, I received a complaint regarding a PC running on WinXP stuck or hang at "Loading your personal setting...". This issue was indeed bothering me for few months. Then, it comes back again. Formatting a system is not recommended solution since it has been formatted once.

There must be something that triggers this to happen. When surfing on google, client of mine is not the only person who is facing this problem. There are lots of XP users are actually having this night mare.

Solutions that I would recommended my client or I help my client to solve:
1st Solution:
Control panel > system > advanced > user profiles

It can be fixed by changing Roaming profile to Local.

2nd Solution:
If the issue is not present in safe mode, then check this registry keys and post info:
HkeyLM > software > microsoft > windows > current version > run
HkeyLM > software > microsoft > windows > current version > runonce

HkeyCU > software > microsoft > windows > current version > run
HkeyCU > software > microsoft > windows > current version > runonce

The only entries on the right panels should be ab(Default).

3rd Solution:
Start > at run type "cmd".
In the command prompt type "sfc /scannow"

This one need a WinXP CD to be able to perform the scan. If there is any registry corupted, it will automattically fix it and recover the system.

Hopefully it does help for my blog reader.

Today evening, I hear back from my client. He said "Marko, it is good that my PC doesn't fall into the problem now. It has been two days from the day you fixed it. I will continue to monitor and feedback to you. Thank you very much!".

I am glad to hear that my client is happy with my service and the solution that I have provided to him. Yeah!!... this is encourageble. If any of you found a solution towards the same problem but different from my solutions listed above, do help to comment and we learning together.

Adios....